Customize your DND (Do Not Disturb) Status in v14 SP1
The Do Not Disturb (DND) button present on all IP Phones allows users to avoid calls ringing on your phone when you are busy. Traditionally it stops the phone ringing and gives the caller a busy tone. Now in v14 SP1, the DND button toggles your status to Do Not Disturb, which users can customize according to their preference and colleagues can see their status in the presence screen. Previously, it would just set your status to DND, without changing your status, which meant that callers will receive a busy tone, but other colleagues will not be informed of your new status and any rules configured for that status in 3CX would not be trigger
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